Question 1

How do I know you will do a good job?

Accepted Answer

We recommend you check out our catering testimonials. If you and/or your committee have never sampled our food, we invite you to come out for a tasting. Please call Phuket at 256-829-8800 to set up a time convenient to you. One taste and you’ll know we’ll do a great job for you.

Question 2

How much notice do you need to book my catering?

Accepted Answer

For Drop-Off/Pick-Up Catering, we ask for 24 hours notice. However, please feel free to call us at 256-400-0959 for last minute orders. We’ll move heaven and earth to take care of you.
For Full Service Catering, we recommend you book as far in advance as possible, to ensure your date is reserved on our calendar. Feel free to call us for short notice events. If we have an opening, we are more than happy to work with you.

Question 3

Do you have any minimums for catering?

Accepted Answer

Our Self-Service Catering packages require you order for a minimum of 10 guests. Our Full Service Catering requires you order for a minimum of 50 guests

Question 4

Is Delivery Available?

Accepted Answer

Yes. We currently offer delivery to the Huntsville and Madison area. Delivery charges are based on distance from the restaurant and size of the order. Please call 256-400-0959 for specifics.

Question 5

What levels of service do you offer?

Accepted Answer

Self Service Buffet: Served in disposable aluminum pans and trays; perfect for leftovers and easy clean up. You can either come to our restaurant or have it delivered.
Delivered & Dressed Buffet: We will drop off your buffet, set it up and bring a table cloth, wire chaffing dishes and Sterno.
Full Service Buffet: We will bring out tables, table clothes, serving bowls, stainless steel chaffing dishes and serving pieces. Our catering team will set-up and replenish your buffet and keep it tidy during your event. Afterwards, they will clean up everything.

Question 6

What is your cancellation policy?

Accepted Answer

We'll try everything we can to accommodate your cancellation. 24 hours notification in advance is appreciated.

Question 7

Can You Make Accommodations For Special Diets?

Accepted Answer

Absolutely! We offer vegetarian and gluten free options.

Question 8

Can I Order Online or Get A Quote?

Accepted Answer

Yes. Click here to order online or click here to put together an online catering quote. We are always happy to take your order or put together a catering quote over the phone. Just call 256-400-0959.

Question 9

What methods of payment do you accept?

Accepted Answer

We can accept cash, check, VISA, Master Card, American Express and Discover.

Question 10

I only need some items catered. Do I have to purchase one of your buffets?

Accepted Answer

Absolutely not. We offer all of our catering specialties as a la carte catering items. Order exactly what you need.

Question 11

Do you keep my orders on file?

Accepted Answer

We use the industries leading catering system to keep up with all of your catering orders and quotes. At any time, you can call us, and we’ll be happy to email you a copy of any order or quickly place a duplicate order for you.

256-489-1612

Frequently asked questions